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IT Operations Support Officer
Job No:
FHT1220
Location:
Tatura
About the role
This is an exciting opportunity for a proactive IT professional looking to grow their career in IT operations. In this role, you will support a range of IT activities, from system architecture and infrastructure management to user support and disaster recovery. You will collaborate with the IT team and key stakeholders to ensure systems align with business goals and help implement continuous improvements. Based at our Tatura site, this role offers the chance to contribute to a dynamic IT environment and enhance overall operations.
If you are a recent graduate or looking for the next step in your career, we'd like to hear from you!
IT Support & System Management
- Collaborate with the IT support team to provide proactive assistance for all IT systems and network infrastructure.
- Assist with IT projects, system upgrades, and improvements to ensure smooth implementation and timely delivery.
- Support the platform management of our in-house systems related to our glasshouses.
- Help manage backup and disaster recovery strategies to ensure system resilience and data protection.
Collaboration & Continuous Improvement
- Partner with key stakeholders to assess current and future IT needs, identifying potential bottlenecks and areas for improvement.
- Contribute to the development of IT records, including infrastructure maps, device lists, and software inventories.
- Proactively assist in reviewing and improving the IT infrastructure, driving continuous improvement and risk management.
User Support & Training
- Work with IT partners to resolve user issues and ensure effective, timely solutions.
- Collaborate in the development and delivery of employee training for IT systems and new technologies.
- Help establish and manage user support levels, implementing an effective issue triage system.
What You Will Bring
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Great energy & passion for all things IT related!
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A Degree in Information Technology, a related field or relevant experience in a similar role
- High level of verbal and written communication skills
- Strong attention to detail
- Ability to be agile with changing priorities
- Experience in desk support, computer protocols and networking principles
We’re growing. That means you can too.
We’re on an exciting journey of expansion, with plans to grow our footprint beyond 100 hectares in the next five years. But it’s not just about what we grow—it’s about how we grow together. We believe in using our growth as a springboard for your success, helping you achieve your career aspirations along the way. Whether you're looking to develop new skills, take on bigger challenges, or
advance your career, we’re committed to supporting your ambitions every step of the way. Join us, and let’s create something extraordinary—together!
We’re Serious About Sustainability.
As second-generation Australian growers, we have been growing fresh produce for over 30 years, and our journey is unpinned by flavour and sustainability. We are dedicated to leading the way in sustainable agriculture with our glasshouse-grown produce and our investment in cutting-edge technology is what sets us apart.
Other perks
- You have regular 'free fruit' giveaways
- Our structure offers career development and growth opportunities
- Permanent full-time role offering stability
Equal Opportunity Employer
Flavorite Group, is an Equal Opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.